Privacy Statement
Effective Date: December 1, 2007
Purpose of the Privacy Statement
ConvaTec respects the privacy
of visitors to this Web site and understands that information
about you, your health, and your health care is sensitive.
Except as otherwise provided this Web site’s Internet
Privacy Statement, ConvaTec will not sell, rent or give
away your personally identifiable information to any unrelated
third party without your permission.
ConvaTec developed this Internet Privacy Statement to provide
information about our practices regarding the collection,
use, and disclosure of information that you may provide
when you visit this Web site.
We encourage you to read this Internet Privacy Statement
before using this Web site or submitting information. By
using this Web site, you acknowledge that you understand
and agree to the terms of the Internet Privacy Statement.
Information Voluntarily Provided by Users
You can visit much of the Web site without telling us who
you are or providing us with other personally identifiable
information. Some areas of the Web site allow you to contact
us to ask questions or provide comments. When you communicate
with us and request a response, we ask for your name and
contact information. We intend to let you know how we will
use such information before we collect it from you; if you
tell us that you do not want us to use this information
to make further contact with you beyond fulfilling your
requests, we will respect your wishes.
Some areas of the Web site may also require that you submit
information in order to access specific content, features,
interactive tools, services or participate in a particular
activity. For example, to create an online account or to
subscribe to a newsletter, we may ask for your name, contact
information, and perhaps additional information so we can
tailor our response to your request.
In addition, when you access certain interactive tools
or services, you may be asked to provide personally ident
ifiable information. You may always choose not to provide
the required information, but then you may not be able to
participate in the particular activity that requires the
information.
Use and Disclosure of Your Personally Identifiable
Information That You Provide Voluntarily
We may personalize and customize this Web site for certain
visitors.
If you provide information about yourself via a contact
form, you may find it customized with references to products
and/or services that we believe may be of interest to you,
based on your previous interactions and information you
have provided to us.
If you do provide us with personally identifiable information,
such as your name, postal address, e- mail address, telephone
number, or other information such as your education level,
or personal medical information, you agree that we may contact
you through a variety of means such as postal mail, phone,
or e- mail to provide you with information we believe may
be of interest to you unless you optout of this service
by contacting us as indicated below.
If you opt- in to the ConvaTec program, we may share your
information with one of the other Bristol-Myers Squibb companies
who might invite you to participate in one of their programs.
If you do not opt-out of this service, we may also share
this information with providers of services to ConvaTec
who help ConvaTec develop programs and provide services
that may be of interest to you, or for information processing,
mailing, and/or Internet-based delivery purposes.
Except as otherwise provided this Web site’s Internet
Privacy Statement, ConvaTec will not sell, rent or give
away your personally identifiable information to any unrelated
third party without your permission. In addition, as stated
in the Transfer of Control section, your personally identifiable
information may be shared with actual or potential parties
to a contemplated transaction where we decide to reorganize
or divest part or all of a business or a line of our business,
without obtaining your consent or without any further notice
to you. In such circumstances, we will seek written assurances
that personally identifiable information submitted through
this web site will be protected appropriately.
Use and Disclosure of Non-Personally Identifiable
Information
ConvaTec will not treat as confidential any information
that you provide that is not personally identifiable, such
as questions, comments, ideas, or suggestions. You should
be aware that ConvaTec will be free to disclose through
any means and use for any purpose such information in its
sole discretion.
By providing such information to ConvaTec you understand
and agree that no relationship has been created between
ConvaTec and you, and ConvaTec has no obligation to you
whatsoever regarding that information.
Update and Correction of Personally Identifiable
Information
You may contact us to update or correct much of your personally
identifiable information that you provide to us through
the Web site other than the limited information described
below under the Regulatory Requirements section, or to opt-out
from our mailings and other services that you may have requested.
To do so, please either contact us at (800) 422-8811 or
professional.services@bms.com
or 100 Headquarters Park Drive, Skillman, NJ 08558, or use
the online tools to manage your account profile at www.convatec.com
Security
We take reasonable precautions to maintain the protection
of personally identifiable information collected through
this Web site and used in accordance with this Internet
Privacy Statement. In addition to technical safeguards,
we also use physical controls and procedures to safeguard
your personally identifiable information. However, we cannot
guarantee that it is completely secure from people who might
attempt to evade our security measures or intercept transmissions
over the Internet.
Use of Cookies
We may store some information on your computer using a
technique your browser supports called “cookies”.
The cookies are used for a variety of purposes, including
but not limited to: helping you login (e.g., remembering
your user name if you register or login) ; remembering some
of your customized user preferences; helping us better understand
how people use our Web site; and to helping us improve our
Web site. In some cases, this information will help us tailor
content to your interests or help us avoid asking for the
same information when you revisit our Web site. The cookies
set by our Web sites are used only by our Web sites. To
disable or limit the use of cookies, please refer to the
options provided by your Internet browser. If you do so,
however, some pages on this Web site may not work properly.
Web Beacons
A Web Beacon is a clear GIF (Graphics Interchange Format)
image or pixel tag that companies place on their Web sites
to allow an Internet advertising or audience measurement
company to help them analyze their advertising campaigns
and general usage patterns of visitors to their Web sites.
ConvaTec uses Web beacons on some of its Web sites. Except
as otherwise described in this Web site’s Internet
Privacy Statement, ConvaTec will not sell, rent or give
away your personally identifiable information to any unrelated
third party without your permission.
Web Server Logging and IP Addresses
With or without cookies, our Web site keeps track of usage
data, such as the source address that a page request is
coming from (i.e., your IP address, domain name), date and
time of the page request, the referring Web site (if any),
and other parameters in the URL (e.g., search criteria).
We use this data to better understand Web site usage on
the whole and to determine which areas of our Web site users
prefer (e.g., based on the number of visits to those areas).
This information is stored in log files and is used by ConvaTec
for statistical reporting.
Transfer of Control
Circumstances may arise where we decide to reorganize or
divest part or all of our business or of a line of our business,
including our information databases and Web sites, through
a sale, divestiture, merger, acquisition, or other means
of transfer. In any such circumstance, personally identifiable
information may be shared with, sold, transferred, rented,
licensed or otherwise provided or made available by us or
on our behalf to actual or potential parties to, and in
connection with, the contemplated transaction (without your
consent or without any further notice to you). In such circumstances,
we will seek written assurances that personally identifiable
information submitted through this Web site will be protected
appropriately.
Regulatory Requirements
If you contact us regarding your experience with using
any of our products, we may use the information you provide
in submitting reports to the U.S. Food and Drug Administration,
and as otherwise required of us by law or governmental audit.
We may also use the information to contact your healthcare
professional to follow up regarding an unexpected event
involving the use of any one of our products. You understand
that in order to comply with the law, ConvaTec may not be
permitted to comply with your request to amend or remove
personally identifiable information that was provided to
ConvaTec by a healthcare professional or a consumer regarding
an adverse event or reaction involving medicine, medical
products or medical devices.
Law Enforcement
In rare situations, we may be required by court order
or other legal or regulatory process, or as otherwise required
by law to divulge personally identifiable information to
law enforcement authorities, the courts, or regulatory authorities.
ConvaTec will cooperate in responding to such requests,
in accordance with the regulatory or legal process, and
will take appropriate measures to ensure that the requester
understands the sensitive nature of any health-related personally
identifiable information they receive.
Privacy Policies Governing Linked Web Sites
As a convenience to our visitors, the ConvaTec Web site
contains links to other Web sites that may offer useful
information. The Internet Privacy Statement described here
does not apply to your use of those other Web sites. Before
using the linked Web sites, please review their Internet
privacy statements to understand how they use and protect
personally identifiable information.
Changes in Our Privacy Statement
ConvaTec may at any time revise this Internet Privacy
Statement by updating this posting. You are bound by any
such revisions and should therefore periodically visit this
page to review the most current privacy statement.
Online Privacy for Children
We are committed to protecting the privacy of children.
We do not intend to collect personally identifiable information
from children under 18 years old. If a child has provided
us with personally identifiable information, the parent
or guardian of that child may contact us at (800) 422-8811
or professional.services@convatec.com or 100 Headquarters Park Drive, Skillman, NJ 08558.
Questions
If you have any questions about the ConvaTec Web site Internet
Privacy Statement or other aspects of privacy on our Web
site, please contact us at (800) 422-8811 or professional.services@convatec.com
or 100 Headquarters Park Drive, Skillman, NJ 08558. US-07-2129